The small print

Privacy policy

Purple Dog Solutions Limited is committed to protecting and respecting your privacy. For the purpose of GDPR 2018, the data controller is Purple Dog Solutions Limited of The Old School, The Square, Akeley, Buckingham, MK18 5HP, registered under the Act with number 08495533. Our nominated representative for the purpose of the Act is Chris Clarke; Director.

We keep our privacy notice under regular review.  This privacy notice was last updated in May 2018. Any changes we make to our privacy policy in the future will be posted on this page.

This privacy notice tells you what to expect when Purple Dog Solutions Limited collects personal information. It applies to information we collect about:

  • Visitors to our websites
  • People who use our services

Links to other websites

This privacy notice does not cover the links to other websites contained in this site.  Please check the privacy policies of these websites before you submit any personal data to them.

Visitors to our websites

When someone visits this website we may collect standard internet log information and details of visitor behaviour patterns.  We may do this to find out things such as the number of visitors to the various parts of the site.  The system collects this information in a way which does not identify anyone.  We do not make any attempt to find out the identities of those visiting our websites.  We will not associate any data gathered in these log files with any personally identifying information from any source.

If we should ever need to collect personally identifiable information through this website, we will be up front about this with the use of forms for example and cookies make it clear what we intend to do with it.

We do not seek sensitive information (e.g. data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation) from visitors.

People who use our services

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site or applying for information products and/or services on our site.  We may also ask you for information when you report a problem with our site
  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data

Disclosure of your information

We will not disclose personal data without consent beyond the members of our company as defined in section 1159 of the UK Companies Act 2006, these details will not be shared for Sales & Marketing Purposes.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.  You will be advised of this in advance
  • To suppliers that we engage to process data on our behalf (only event specific activity as agreed with client controller)
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect our rights, property, or safety, our customers, or others.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction

Use of Cookies

To ensure that our Website is well managed and to facilitate improved navigation within the site, we or our service provider(s) may use cookies (small text files stored in a users browser) or Web beacons (electronic images that allow the Website to count visitors who have accessed a particular page and to access certain cookies) to collect aggregate data. We may use such devices to track information on our systems and identify categories of visitors by items such as IP address, domain, browser type and pages visited. This information is reported to our Webmasters who use the information to analyse the number of visitors to different areas of the site and to make sure that our Website is serving as a useful, effective information source.

Neither cookies nor Web beacons collect personal information such as your name or email address. Cookies can be rejected, however, under specific circumstances, visitors may be denied access to some parts of our site if their browsers reject cookies. To ensure that our Website is well managed, we or our service provider may track information on our systems and identify categories of visitors by items such as domain, IP address and browser type. Our webmasters use this information to analyse the number of visitors to different areas of our site to make sure that our Website is serving as a useful and effective information source.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), if related to event specific activity. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.  Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of event support services. By submitting your personal data, you agree to this transfer, storing or processing.

All information you provide to us is stored on our secure servers (based in the EU). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy:

  • Any payment transactions or sensitive information will be encrypted using SSL technology
  • Firewall technology is utilised as a standard measure to prevent the loss, misuse or alteration of information
  • The servers on which information is stored are located in a professionally managed high security and high availability facility in a secure environment
  • Your information is provided on a need to know basis and those employees to whom information is disclosed are required to comply with strict security and privacy procedures

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes.  We will inform you (before collecting your data) if we intend to use your data for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting the Data Protection Officer at [email protected]

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, please contact the Information Commissioners Office on 0303 123 1113 or online